NOTICE
This privacy notice discloses the privacy practices for Albany Creek Physiotherapy & Sports Injuries Centre. This practice takes great car to ensure that our information records are accurate and are treaded with full regard to the privacy of our patients.

INFORMATION COLLECTION, USE AND SHARING
We only collect information from our patients that is necessary for good health care; and aim to ensure that any information we hold is accurate, complete and up-to-date.

The health information we hold helps us provide our patients with the best possible health care, and is disclosed only to others - such as your doctor - involved in your treatment. If we need to disclose information about you to people other than those associated with your treatment, we will always seek your permission first.

Occasionally we may be involved in research on health issues. If any data from this practice is used in research, it will not include information, which identifies our patients, unless special circumstances apply.

Health information from this practice is also sometimes used for quality assurance or clinical audit activities, which help improve the treatment and service we provide. Data used for this purposes is always de-identified to protect the privacy of our patients.

This practice has systems in place to protect the security of our health records. Nobody other than our staff has access to these records; they are kept in a secure location; and no unauthorised person has access to them.

Records of patients who no longer attend this practice are kept for the required period of time and are then destroyed in accordance with legislation governing the retention of records.

SECURITY
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your we browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/services in which we store personally identifiable information are kept in a secure environment.

if you have any questions regarding our Privacy Policy please contact us on 07 3264 3244 or via email at info@albanycreekphysiotherapy.com.au